Frequently Asked Questions
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How long does the production process take?
Production typically takes 5–10 business days , depending on the complexity of the design. For more complex custom orders, it may take slightly longer.
How does the ordering process work?
Once your order is confirmed, we'll finalize the design with you (including text, size, and finish). Once you approve the final design, the work will go into production, where it will be carefully packaged and shipped to your location.
Can I order a specific verse or name?
Yes! We offer full customization —you can order holy verses, names, or quotes in Arabic, Indonesian, or English. Our team will help you customize your layout and design options.
What materials are used?
We use high-quality metals , such as stainless steel or plated iron, to suit your preferences. Finish options include black, gold, silver , or other custom colors.
Is this work durable?
Yes, of course. Our metal calligraphy art is rust- and weather-resistant, and designed to last—perfect for both indoor and semi-outdoor spaces.
Do you ship throughout Indonesia?
Yes, we provide shipping to all regions of Indonesia , with safe packaging to ensure your work arrives in perfect condition.
How much does it cost and what is the estimated delivery time?
Pricing depends on size and level of customization. We'll provide a detailed quote once the design is approved. Estimated production and delivery time is 5–10 days .
What is the return and product care policy?
Returns are accepted for damaged items reported within 3 days of receipt. For care, simply wipe clean with a soft, dry cloth —avoid abrasive cleaning fluids or damp areas, unless otherwise noted.
How do I install my wall art
To install your Arab wall art, you'll typically use screws or nails, but you can also use other methods such as double-sided tape or a wire hanging system. For a secure installation, consider using wall anchors if there are no studs where you want to hang the art. If you are struggling, reach out to our team and we will happily help you.
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